It might not cross your mind to ask your roofer questions when they’re in your home, especially after the project has been completed, but how many times do you find yourself not knowing the answer to something important about your roof’s warranty or age? The Vantage lads have decided to put together a list of 7 questions you should definitely ask your local Durham roofing company, once your roofing installation has been completed.
How long is my warranty?
The length of your roof’s warranty will depend on the roofer who has undertaken the work. Some will guarantee the work for as long as the materials will last, which could be up to 30 years, whereas those who offer an Insurance Backed Guarantee, will likely guarantee the work for 10 years.
If there is a problem, who do I talk to?
If you come across a problem during or after the roofing process, you need to be sure you can make contact with the contractor. Always be sure to take a name and direct contact information from your roofer, so you can get any issues with your roof resolved quickly without being passed from pillar to post.
Do you use sub-contractors?
If your roofer uses subcontractors to help carry out work, make sure you know about it. You need to be aware of exactly who is working on your property. If subcontractors are being used, make sure you ask for contact information, so you can get in touch if something goes wrong.
What insurance do you carry?
While you need to be sure that the roofers working on your property are insured against accidents to themselves, you should also make sure they carry insurance that covers accidental damage to your property. You need to make sure you won’t be responsible for repairing damage someone else caused.
What maintenance will my new roof need?
After you’ve splashed out on a new roof, it’s only natural that you will want to maintain it, to avoid having to pay for repairs or another new roof so soon after the installation. Most roofers will advise booking in a free roof health check at least once a year and twice as the roof gets older. Any roofer worth their salt will undertake this task for you.
Do you offer storm damage repair?
A brand new roof can withstand a battering, but sometimes Mother Nature can get the better of us. It’s handy to know that your chosen company can pop up at a moment’s notice if your roof falls victim to wind, rain or snow.
Will you dispose of all waste?
Typically, the answer to this question should be a resounding yes. However, you need to know whether or not you will be responsible for removing and emptying skips full of shingles. If your contractor expects you to take on this task, consider looking for a different contractor.
How is payment handled?
Perhaps the most important question to ask is how your contractor expects you to pay. Most roofers will expect a deposit before work begins, but it’s important to remember to never pay for any work upfront. Always wait until the job is complete and the workmanship has been examined, before parting with your cash.
Keep these questions in mind next time you need a roof replacement, to make sure the process runs as smoothly as possible.
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